Seguro de Asistencia

Customer Service Telephone 902·09·55·12

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Assistance Insurance (optional)

Worry-free travel with pullmantur. With your safety in mind, we offert you the best insurance. CHarTis guarantees assistance and covers the main incidents that could occur during your cruise trips (assistance, delays, lost luggage, civil liability, theft, death and disability caused by accidents). We have increased your coverage and improved the policy limits so that you can travel with peace of mind.

Policy number EA11AH1031

ASSISTANCE
  • • Medical repatriation.............................................................................................................................................................................................Unlimited
  • • Family or companion repatriation due to medical repatriation of the insured......................................................................................................Unlimited
  • • Minor or disabled escor......................................................................................................................................................................................Unlimited
  • • Medical assistance – Worldwide........................................................................................................................................................................60.000 €
  • • Repatriation of remains.......................................................................................................................................................................................Unlimited
  • • Family or companion expenses due to hospitalization of more than 5 days of the insured. Family or companion trip expenses.....................Unlimited
  • • Family or companion hotel expenses.............................................................................................................................................65 € /day, Máx 10 days
  • • Insured hotel expenses due to accident or sickness ...................................................................................................................65 € /day Máx 10 days
  • • Early return (repatriation) due to death of a family member................................................ ...............................................................................Unlimited
  • • Early return (repatriation) due to an emergency at home or workplace.............................................................................................................Unlimited
  • • Early return (repatriation) of the companions due to the early return of the insured due to a covered event...................................................Unlimited
  • • Urgent message delivery....................................................................................................................................................................................Unlimited
  • • Dispatch of medicine...........................................................................................................................................................................................Unlimited
  • • Expenses incurred in case of loss of documents............................................................................................................................................. 150 €
TRANSPORT DELAY
  • • Connection missed due to transport delay..........................................................................................................50 € /hour, minimum 4 hours, max. 300 €
LUGGAGE COVER
  • • Loss, theft, or luggage damage by the transport company (care, custody and control)....................................................................................1.000 €
  • • Luggage delay ( +6 hours....................................................................................................................................................................................120 €
  • • Luggage search and delivery............................................................................................................................................................................. Included
THIRD PARTY LIABILITY
  • • Personal liability....................................................................................................................................................................................................100.000 €
  • • Legal expenses ................................................................................................................................................................................................. 10.000 €
ACCIDENTAL DEATH AND DISABILITY DURING THE TRIP
  • • Accidental death 24 hour.................................................................................................................................................................................... 30.000 €
  • • Permanet invalidity any occupation by acciden.................................................................................................................................................. 30.000 €
  • • Price per person and trip, (tax included)..............................................................................................................................................................20 €

claims for compensation and reimbursement of expenses should be made directly to the insurance company, detailing what happened and enclosing the relevant receipts and documentation, as well as the booking reference number and a copy of your ticket or travel coupon. insurance policies taken out in euros shall be paid out to the policyholder in the local currency of the country in accordance with the exchange rate at the time. in the event that luggage is stolen, it should be reported immediately to the police or the local authorities, detailing the circumstances in which it occurred. in the event of loss or damage certification should be requested from the competent authorities or representative (the representative of the transport or shipping company). the following items are excluded from this guarantee: money, documents, travel tickets, credit cards, prosthesis, eyeglasses, contact lenses, audio and video equipment, computers, radio, electronic games, jewellery, watches, furs, etc. in the event of a hold-up or delay in the delivery of the luggage, a certificate must be request to the carrier certifying the hours of the delay and any receipts for purchases of basic necessities must be retained. this summary of the guarantee is for informative purposes only and does not replace in any way the General terms and conditions of the policy which are available on our website www.pullmantur.es.