Aviso Legal

Customer Service Telephone 902·09·55·12

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WEBSITE OWNER ‘S IDENTITY

Terms and conditions that rule the access and the use of our website www.pullmantur.es Pullmantur property

On one hand:

*Pullmantur S.A CIF A28261337 located 2 Mahonia Street postcode 28043 Madrid Spain Registered in the chamber of commerce , volume number 2.766, 3 th sector of the society book,folio 1, page 18.835, 1st subscription.CICMA-1 as a wholesaler.

* Pullmantur Cruises S.L CIF B84581701 located 2 Mahonia Street postcode 28043 Madrid Spain Registered in the chamber of commerce , volume number 22.355, 3 th section of the society book,folio 65, page M-399166, 1st subscription .CICMA-1878 as a wholesaler/retailer.

* PullmanturAirCIF A83516641 located 2 Mahonia Street postcode 28043 Madrid Spain Registered in the chamber of commerce , volume number 18.446, book 0,folio 45, section 8, page M-320211, 1st subscription .

In this document , we would refer to the three brands therefore as PULLMANTUR, website ‘s owner with the following url: www.pullmantur.es Fax number: 91 418 87 90 email address: clientes@pullmantur.es

On the other hand, the user, as person who needs to get informed and to contract our services through our website .

Due to local laws and the localization of Pullmantur headquarter, the tourist activity developed by Pulmantur depends on the provincial government from Madrid Area.

TERMS AND CONDITIONS

By using this website, you signify your assent to these terms of use, all applicables laws and regulations and agree that your responsible for compliance with any local laws. We reserve the right, in our sole discretion, to change, modify or delete portions of these terms at any time. We recommend all users to read carefully the text below.

We inform you that the user of our Website must be over 18 years old with a fully legal capacity. If any booking is done by a minor with no legal capacity, PULMANTUR do not have any responsibilities . The tutors or the parents would have to face with the consequences and the costs. PULLMANTUR remind you that there are programs allowing you to control the kid's activity on the net.

In some cases, the access to specified parts of our Website is under conditions that substitute and modify the previous ones. This is why we recommend all users to read the special conditions carefully.

PULLMANTUR reserves right to change partially or fully, the design, the contents of the website and the general conditions for the users.

PAYMENT & SALES

The customer implies himself to pay the services booked by the following ways offered:

Payment may be made by credit card (Master card/Visa) or Funds transfer

Once the money has been charged on the credit card holder or when we have received the transfer receipt, the sale is officially effective. Till this moment, PULLMANTUR can cancel the transaction/booking without previous advice or penalty.

The only fact to reserve on our Site implies the agreement of the user concerning the payment with the credit card furnished. In case of failure or interruption of the payment, PULLMANTUR would not edit the booking done. On one hand, the prices published on the website always include airport and harbor taxes, excepted when it is clearly specified.

On one hand, the prices published on the website always include airport and harbor taxes, excepted when it is clearly specified. On the other hand, the prices do not include visas, entrance and exit local taxes that the passenger would have to pay at destination. Any change of the amount of the taxes from the date of booking to the date of edition of the tickets would be charged to the customer.

RESPONSABILITY & WARRANTY PULLMANTUR

ACCES

The website access is totally and completely free, but PULLMANTUR reserves the right to admission and control to determinate areas. To accede to certain services, the user has to register (See Privacy Policy) on our site where he will receive a login and a password. The custody of the password is user's responsibility and it implicates the perfect knowledge of the legal terms and conditions and the compliance with them. Furthermore the user recognizes the veracity of all elements given during the register and the possible penalties caused by a third party fraudulent use.

PULLMANTUR has the right to quit the access to the people who does an unethical use of the Website with no obligation to advice them.

CONTENTS

PULLMANTUR keeps the right to cancel the access for technical and security reasons. The interruption could be temporary or definitive and the customers would be informed of the circumstances and consequences at any time. Unfortunately, in a few cases, the user could lose contents and information kept in some services during the interruption.

Consequently, PULLMANTUR does not warrant the liability or the continuity of the Website and its contents. The user cannot ask for any responsibility to PULLMANTUR.

PULLMANTUR reserves the right to interrupt, modify, limit or the access to the links and the site with no obligation to advice the customer/user.

PULLMANTUR denies any responsibility in case of prejudices, lost, claims or costs of any kind. It is completely forbidden to send toxic messages and informatical virus that violate PULLMANTUR or third parties rights.

PULMANTUR does not warrant the links from third parties Websites operating under different private policies .We assume no liability or responsibility for any claims or damages caused by any errors from the links provided on the site., the interruption of the Web or a failure of the system.

The User accepts to comply with the services, contents and the legal terms and conditions according to the law and morality. In the same way, the customer assume the correct use of the Website following the general interest and the initial purpose it has been done for. Furthermore, the user has to notice that none of the materials available on Website may be copied, reproduced, displayed, modified and distributed to third parties. The User must respect the following points:

1 Do not attempt against fundamental right and public liberties included in the international treaties and local laws. 2. Do not promote non appropriate attitude against the law, morality and public order. 3. Do not encourage attitudes, and thoughts based on sexual, racial, religious and social discrimination. 4. Do not promote products, violent messages and acts, all kind of offences against the law, good manners and morality that could disturb the public order. 5. Do not modify, amplify the message of the company and its purposes 6. Do not infringe the intellectual and industrial property Law without any previous authorization from the parts engaged/implicated. 7. Do not violate brands secret from third parties. 8. To do not attempt the Honor right, privacy and image right. 9. Respect the image of PULMANTUR and its partners. 10 Do not infringe the rules upon secret communication 11. Do not illegal Publicity. 12. Do not introduce informatics virus, programs or other electronical devices to that could fail PULLMANTUR system and the third parties links.

As we exposed in the previous paragraphs, the Website User accepts the conditions of use concerning the materials such as photos, texts, corporative images, icons, records, software and links in compliance with the law, morality and the good manners. The User assume the fact he should not copy or distribute the documents and contents without the previous authorization of the copyright's owner.

COOKIES USED

Using technology, our sites can collect information about the type of browser you are using, your operating system and your IP address information. In some cases, we also use cookies, and other technologies to collect non-personally identifiable information for a variety of purposes:

*Date and time of your last connection on the website.

*Design of elements chosen by the user during the first access,

* Login and security factors to connect to specified areas

Most industry standard, Web Browsers have an option that allows to turn off all cookies and to inform you each time a request to place a cookie is being made. If you turn all cookies off, you may not have access to some features on our Website and the system may not function properly.

INDUSTRIAL AND INTELLECTUAL PROPERTY

Unless of herein expressly noted, all materials including image3s ,illustrations, design, icons and photographs appearing anywhere on Pullmantur ‘sWebsite are property of PULLMANTUR . The copyright on such materials is held by the original creator of the materials. None of the materials may be copied, reproduced, displayed, modified, published, uploaded, posted, transmitted or distributed in any form or by any means other that as described in the linking policy section or with PULLMANTUR prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on company Websites may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

PRIVACY POLICYDescargar en formato PDF descargar cobertura del seguro

CONDITIONS

For the purposes of the current regulation regarding the protection of personal data, Pullmantur S.A. informs that the personal information that you share with us through the use of our website will be collected to our data base whom responsible is Pullmantur, S.A. which the only aim is to deal with your request, send you the technical, operative and commercial information through different means such as emails and/or other equivalent mean, about products, services, offers and newness that can be of your interest.

At PULLMANTUR, S.A. we are committed to protecting the personal information that you are sharing with us through the Internet and to keep it according to the Law. Furthermore, Pullmantur engages itself to do not allow any modifications, lost of data, illegal treatments and unauthorized access. We follow at al time the last security statement and the best security standards.

The User signifies his/her acceptance for the cession of his/her personal data to PULLMANTUR CRUISES, S.L and PULLMANTUR AIR, S.A., only for the purposes above mentioned.

Regarding the information given by minors, it will be an indispensable requirement that sender had obtained previously the parental consent, from the tutor o legal representative so that the personal data can be treated. The User will respond, en each case for the truthfulness of the data given, reserving to Pullmantur the right to exclude from the registered services any user who had given false data , without detriment to the other legal actions.

We recommend having the maximum consciousness regarding the Protection of Data through the use of security tools. Pullmantur accepts no responsibility for the subtractions, modification o lose of illicit data.

Through the acceptation of these General Conditions, the User signifies his/her acceptance for receiving documentation regarding the services offered by Pullmantur.

Finally, we inform you about the possibility de exercise your right of access, rectification, cancelation and opposition through a written request addressed to the following email: webmaster@pullmantur.es.

The User has the possibility to revoke his consent given regarding the cession of his/her data. The revocation has to be presented with a written request addressed to the following email: legal@pullmantur.es.

If the user cancel or revoke his consent for the treatment of his/her personal data, PULLMANTUR, S.A. may revoke the service benefit in the case that the data were necessary for an optimal benefit of the service.